Limo & Bus Reservation Agent / Dispatcher Las Vegas

Limo & Bus Reservation Agent / Dispatcher

Full Time • Las Vegas
Benefits:
  • 401(k) matching
Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
Job Summary
We are seeking a Limo/ Bus  Reservation Agent to join our team! As a Car Reservation Agent, you will be  making reservations to our customers based on their needs for the trip, and ensure the customer understands the rental agreement and potential charges. You will also process payment for the vehicle, resolve customer issues quickly and professionally, and overall represent the company with each interaction. The ideal candidate has excellent customer service and communication skills, and an excellent eye for details. 

Responsibilities 
  • Greet customers and ascertain their needs
  • Assist them with their existing reservations, or work with them to find a solution to their vehicle issues
  • Explain the rental agreement and terms to each customer, and assign them the right vehicle
  • Accept and process payment 
  • Address any concerns quickly and professionally, and do your best to make sure each customer is satisfied
Qualifications
  • Excellent communication skills
  • Excellent customer service skills
  • The ability to work well in a fast-paced, team environment




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